pROCESSes
How Will You Interface With Us?
We understand that your current method for ordering background checks is probably both a time-consuming and cumbersome process for your HR employees and/or hiring managers. The ordering is likely to involve logging onto the internet or opening a software order interface; manually entering the individual’s identifying information; selecting criminal or civil searches; as well as translating the cities of residence to counties or districts. What a waste of valuable human resources! On top of that waste, the results of the completed background checks may then be stored on the web - one county, one district, and only one search at a time. You may even receive the results county-by-county until each is completed for the individual.
You don't have to do so much work or rely on such annoying service!
Our clients' primary contacts send us a general release form completed by their applicant, and we do the rest.
Simply stated, this translates to no additional workload on your HR Staff!
Interfacing with us does not require training or additional software. All results will be sent to you in a "ID-Masked" .PDF file format, easily viewed with a free version of Adobe Acrobat Reader (read-only) for tamper-proof results.
Coming from your end, the general release can be sent by whichever method is most convenient for you. We accept general releases through fax or in electronic format - typed by the applicant or employee and sent as an attachment to sales@cluso.com.
You will never have to re-enter applicant information just to provide the data to us. We want you to save those expensive human resources and put them to better use!
Why Is Our FREE Internal Quality Control So Valuable To Your Organization?
Job applicants regularly and routinely falsify information. More importantly those with criminal records understand how We search for their cases. They know if they provide an incorrect version of their legal name or transpose numbers on their DOB, omit key information, they may be able to pass it off as a handwriting issue or honest mistake and give themselves a better chance of evading their own criminal past. We do not take the risk your candidate may be providing false information and our reports are more reliable.
Independently Verifying Candidate Provided Data?
FIRST, we perform an independent trace and crosscheck the information against what is provided by the applicant. This independent trace exceeds the usual personal verification search. We utilizes a tool which collects credit reporting and non-credit reporting agencies to determine a list of places the person may have lived and/or worked. Approximately 30% of applicants are omitting prior addresses; this is the key to performing a diligent individual background check. This independent trace provides an overall initial screening assessment consisting of:
A. Social security number validation / identity match
B. Addresses potentially omitted by applicants
C. Inconsistencies between times of residency
D. Finds possible alias(es) used in the past
This allows us to correct key information before sending the search for a result from the state or county sources. If the identity is unclear at this point we flag the person and ask for verification from the Drivers License to ensure we use the legal name spelling and correct DOB.
Searches By Position
We usually recommends packages by RISK vs. COST; however, another factor must be taken into account, Position Definition. The reason for the other dimension is that your requirements may be different depending on position. The risk assessment also is included in the equation due to the sensitivity of the information and general risk that your company takes on with each new hire.
Generally speaking, organizations usually require more combinations of search packages than what is listed, and in many cases, other companies also create major categories to simplify the ordering required of background companies; however, this simplification is not necessary with us, and the versatility does not complicate ordering either. In our process, the applicant fills out a general release. We have defined “bundles” of searches in our ordering system so that you only need to refer to the “bundle” or “policy” name/code. Once this general release is faxed or e-mailed to us, we know exactly how to handle the applicant’s background search for that position.
Identifying each position or client’s background check objective and translating it to a necessary set of searches and/or screening reduces the overall cost of background checks.
Employing this method maximizes the value-add and minimizes the cost because only the checks that are necessary are being performed at any given time. It also keeps your staff from having to tell us each time which searches are applicable for a particular person. We minimize the paperwork and interaction for ordering so that large volume processing can occur without a lot of staff dedicated to the effort. This ordering method is especially beneficial with handling multiple client contracts and their compliance criteria necessary for on-site placement.
SALES@cLUSO.com